duniabet Terms & Conditions

1 Introduction

Welcome to duniabet. These Terms and Conditions ("Agreement", "Terms") constitute a legally binding contract between you ("User", "Player", "you") and duniabet ("we", "us", "our", "the Platform") in connection with your access to, registration on and use of the duniabet website located at https://duniabet.cam and all associated services, features and content.

By accessing the duniabet platform, creating an account or placing any bet or wager, you confirm that you have read, understood and unconditionally agreed to be bound by this Agreement in its entirety, together with duniabet's Privacy Policy and Responsible Gambling Policy, each of which are incorporated herein by reference.

These Terms apply to all Malaysian users and users in other jurisdictions where duniabet services are accessible. Where Malaysian law, Bank Negara Malaysia ("BNM") guidelines or Financial Process Exchange ("FPX") payment requirements impose specific obligations, those obligations form part of your agreement with duniabet.

2 Definitions

For the purposes of this Agreement, the following terms carry the meanings set out below:

• "Account" means the registered user profile created by a Player on the duniabet platform.
• "Balance" means the aggregate of deposited funds, bonus funds (if any) and winnings held within a Player's Account, subject to applicable bonus terms.
• "Bonus Funds" means promotional credits awarded by duniabet under specific campaign conditions, distinct from real-money deposits.
• "Deposit" means any transfer of MYR or other accepted currency by a Player into their duniabet Account via an approved payment channel.
• "Platform" refers collectively to the duniabet website, mobile interface, applications and all associated digital services.
• "Services" means sports betting, live casino, slots, instant games, VIP programmes and any other interactive features made available through the Platform.
• "Wagering Requirement" (also referred to as "Rollover") means the multiple of a specified amount that must be staked on qualifying games before a withdrawal request related to Bonus Funds may be processed.
• "Withdrawal" means a request by a Player to transfer available real-money funds from their Account to a designated payment method.
• "KYC" means Know Your Customer verification procedures required to confirm a Player's identity, age and payment ownership.

3 Account Eligibility

Use of the duniabet Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and throughout the duration of their use:

• You must be aged 21 years or above. duniabet does not accept registrations from individuals under 21 years of age under any circumstances.
• You must be accessing the Platform from a jurisdiction where online gambling activities are legally permissible for private individuals.
• You must not be subject to any self-exclusion order, court-imposed restriction or regulatory prohibition relating to gambling activities.
• You must not be a current or former employee, contractor or associate of duniabet, nor a close family member of such a person, unless explicit written consent has been obtained.
• You must not be acting on behalf of, or be funded by, a third party. Each Account must represent a single, identified natural person.

4 Account Registration

To access the full suite of duniabet Services, you are required to register an Account by providing accurate, complete and up-to-date personal information, including but not limited to your legal full name, date of birth, Malaysian identity card number or passport number, residential address and valid email address.

Each eligible individual is permitted to holdone (1) Account only. The creation of duplicate, shared, or otherwise irregular Accounts is strictly prohibited. Where multiple Accounts are detected from the same device, IP address or verified identity, duniabet may suspend all associated Accounts and void any outstanding balance derived from Bonus Funds.

You are responsible for maintaining the confidentiality of your login credentials. duniabet will not be liable for any loss or damage resulting from unauthorised access to your Account caused by your failure to safeguard your password or security token. You must notify duniabet immediately upon becoming aware of any unauthorised use.

5 Terms of Use

Your use of the duniabet Platform is governed by the following conduct obligations. Breach of any provision in this section may result in immediate Account suspension, forfeiture of Bonus Funds and, where applicable, referal to relevant authorities.

You agree that you will not:

• Use the Platform for any unlawful purpose or in contravention of applicable Malaysian law or the laws of your country of residence;
• Attempt to manipulate, defraud or exploit any aspect of the Platform, including through the use of automated scripts, bots, exploits, or unfair-advantage software;
• Engage in money laundering, structuring of transactions, or any activity that may constitute a financial crime under Malaysian law or international anti-money laundering ("AML") standards;
• Provide false, misleading or inaccurate information during registration or any KYC process;
• Share, sell or transfer your Account credentials to any third party;
• Abuse promotions by creating multiple Accounts, using fictitious identities or systematically exploiting bonus terms in a manner inconsistent with the spirit of fair play.

6 Deposits & Payments

duniabet accepts deposits in Malaysian Ringgit ("MYR") via the following approved payment channels: Maybank2u, CIMB Clicks, Public Bank Online, Hong Leong Connect, Touch'n Go eWallet, Boost, GrabPay, DuitNow and FPX (Financial Process Exchange).

Minimum deposit amounts and applicable limits are displayed at the point of transaction. As a general guide, minimum deposits typically commence at RM30, with upper transaction limits varying by payment method and account standing.

• Deposits via e-walets (Touch 'n Go eWallet, Boost, GrabPay) are typically processed without delay.
• FPX and online banking transfers are generally credited within 5–15 minutes, subject to bank availability and scheduled maintenance windows.
• duniabet does not accept deposits from third-party accounts or payment instruments that do not match the Account holder's verified identity.
• All payment methods are subject to periodic review and availability may vary. duniabet reserves the right to introduce or withdraw payment options at any time.

7 Withdrawals

Players may submit withdrawal requests through the same payment method used for their most recent deposit, subject to KYC verification having been completed satisfactorily. duniabet targets the following processing timeframes:

• E-wallet withdrawals (Touch 'n Go eWallet, Boost, GrabPay): typically within 5 minutes, subject to network conditions.
• DuitNow and FPX bank transfers (Maybank, CIMB, Public Bank, RHB, Hong Leong): typically within 5–15 minutes.
• Direct bank wire transfers: typically within 15–60 minutes.

Processing times are indicative only. Delays may occur as a result of bank maintenance, public holidays, pending KYC documentation or internal compliance reviews. duniabet does not guarantee that any specific withdrawal will be completed within the timeframes stated above.

8 Bonuses & Promotions

From time to time, duniabet may make promotional bonuses, cashback offers, free bets, referal rewards and other incentives available to eligible Players. All promotions are subject to specific terms which are published at the time of the offer. In the event of any conflict between the general terms in this section and the specific promotion terms, the specific promotion terms shall prevail.

Key principles applicable to all duniabet promotions:

• Wagering Requirements: Bonus Funds must be wagered the stated number of times (e.g., X10, X15or X20) on qualifying games before any associated winings become eligible for withdrawal.
• Maximum Bet: While Bonus Funds are active, individual bet stakes are typically capped between MYR 250 and MYR 500 per round, as specified in the relevant promotion terms.
• Game Contribution: Not all games contribute equally to rollover. Slot games typically contribute 100%; table games may contribute 10%–20% or may be excluded.
• Bonus Expiry: Promotions carry expiry windows, commonly 7, 14 or 30 calendar days from the date of award. Uncompleted Bonus Funds will be forfeited upon expiry.
• Sticky Bonuses: Where a bonus is designated as "sticky", only the winings generated from the bonus amount, not the bonus itself, will be available for withdrawal following rollover completion.
• Maximum Cash-Out: Certain promotions impose a cap on the maximum amount that may be withdrawn from bonus-derived winings. This figure will be stated in the applicable promotion terms.

Abuse of promotions, including systematic staking to exploit offer structures, may result in the voidance of Bonus Funds and, in serious cases, the suspension of the Player's Account.

9 Betting & Gaming Rules

All sports betting, live casino, slot and instant-game activities conducted through the duniabet Platform are subject to the specific rules applicable to each product category, as published within the relevant section of the Platform. Players are responsible for familiarising themselves with those rules before placing any wager.

In addition, the following general rules apply to all betting and gaming activities:

• All bets are final once confirmed. No bet may be cancelled, amended or reversed after confirmation, except where duniabet determines that an obvious error has occurred.
• In the event of a technical malfunction, server error or data-feed failure during a game or event, duniabet reserves the right to void the affected bet and return the staked amount to the Player's Account.
• Mix Parlay bets require all selections to be successful in order for the parlay to result in a winning outcome. The cancellation of any single selection within a Mix Parlay may, depending on the applicable rules, reduce the parlay or trigger a void.
• Minimum and maximum stake limits apply to all markets and are displayed at the point of bet placement.
• duniabet reserves the right to limit, suspend or close betting on any market at its absolute discretion, including response to unusual betting patterns or integrity concerns.

10 Responsible Gambling

duniabet is committed to promoting responsible gambling practices. Gambling is intended to be a form of entertainment for adults aged 21 and above. It is not a means of generating income or resolving financial difficulties.

Players are encouraged to make use of the following tools, which are available through the Platform or on request:

• Deposit Limits: Set daily, weekly or monthly deposit caps to manage overall expenditure.
• Session Time Limits: Configure reminders or automatic session termination after a specified period.
• Loss Limits: Establish a maximum permissible loss threshold over a defined period.
• Self-Exclusion: Request temporary or indefinite exclusion from the Platform. Self-exclusion requests are processed promptly and are not reversible during the stated exclusion period.
• Reality Checks: Enable in-session notifications reminding you of the time elapsed and funds spent during active play.

duniabet does not permit minors to register or use the Platform. Any Account found to have been created by or on behalf of a person under the age of 21 will be suspended immediately and all funds returned in accordance with applicable law.

11 Intellectual Property

All content, design elements, graphics, logos, software, data, text, audio and other materials displayed on or accessible through the duniabet Platform are the exclusive intellectual property of duniabet or its respective licensors. Nothing in these Terms shall be construed as granting any licence or right to use any intellectual property belonging to duniabet without prior written consent.

You may not reproduce, distribute, modify, create derivative works from, publicly display or commercially exploit any duniabet content without express written authorisation. Unauthorised use may give rise to claims for damages and may constitute an infringement of applicable intellectual property laws.

12 Limitation of Liability

To the fullest extent permitted by applicable law, duniabet's total liability to you in connection with these Terms and the Services, whether arising in contract, tort, negligence or otherwise, shall not exceed the total amount deposited by you into your Account during the three (3) calendar months immediately preceding the event giving rise to the claim.

duniabet expressly excludes all liability for:

• Loss of profits, revenue or anticipated savings;
• Indirect, consequential or incidental loss;
• Interruption to Platform availability caused by factors beyond duniabet's reasonable control, including bank downtime, FPX network maintenance, third-party provider outages or force majeure events;
• Any decision by a Player to gamble beyond their personal means.

Nothing in this clause shall exclude or limit liability which cannot be excluded by law, including liability for fraud or personal injury caused by negligence.

13 Account Suspension & Termination

duniabet reserves the right to suspend, restrict or permanently close any Account, and to void any outstanding bets or Bonus Funds therein, where:

• A Player has provided false, incomplete or misleading information during registration or KYC;
• Fraudulent activity, collusion or other dishonest conduct is reasonably suspected or confirmed;
• A Player is found to be under the age of 21;
• A Player breaches any provision of these Terms;
• duniabet is required to do so by a competent regulatory authority or court order;
• A self-exclusion request has been received and is in force.

Where an Account is closed due to a breach of these Terms, duniabet's liability to return deposits or transfer balances will depend on the nature and severity of the breach, and may be subject to the deduction of any losses or costs incurred by duniabet as a direct result of the breach.

14 Governing Law

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with applicable international licensing jurisdiction and, to the extent relevant, the laws of Malaysia. Players are responsible for ensuring that their use of the Platform complies with the laws of their own country or territory of residence.

In the event of any dispute relating to an Account, transaction or wagering outcome, duniabet's internal dispute resolution process should be initiated by contacting the support team in the first instance. Where a dispute cannot be resolved internally, you may refer the matter to the relevant body specified in the applicable jurisdiction's complaint resolution framework.

15 Amendments to These Terms

duniabet reserves the right to revise, update or replace these Terms and Conditions at any time. Where changes are material, duniabet will provide reasonable advance notice by posting an updated version of this Agreement on the Platform, with the "Last updated" date revised accordingly. Continued use of the Platform following the effective date of any amendment constitutes acceptance of the revised Terms.

Players are encouraged to review this Agreement periodically to remain informed of any updates. The most current version of these Terms will always be accessible at https://duniabet.cam/terms-conditions.

16 Contact Us

If you have any questions, concerns or requests relating to these Terms and Conditions, you may contact the duniabet support team using the following details:

• Platform: https://duniabet.cam

duniabet aims to respond to all enquiries within a reasonable timeframe. For urgent matters relating to account security, suspected fraud or self-exclusion requests, please mark your message accordingly to ensure prioritised handling.